Carla Terry is our in-house reimbursement expert. Before joining IHA, she prepared and filed the cost report for Bannock Regional Medical Center (her previous employer) from 1991 to 2001. Previous to that job, she audited cost reports for hospitals and nursing homes. She can assist you with developing tools for analyzing your cost centers. If you have questions about the cost report or reimbursement, please contact her at (208) 338-5100 x209. She can also put you in touch with consultants who can assist you in preparing your cost report or answering your questions. Carla also served as a Patient Accounts Manager at Bannock, and can answer your questions about billing and collections.