2010 Mid-Year Membership Meeting

Registration for this meeting is open to IHA member hospitals and invited guests ONLY.

Date: June 17, 2010

Time: 8:00a - 4:00p (Tentative)

Location: The Shore Lodge, 501 West. Lake Street, McCall, ID

Target Audience: IHA member hospital CEOs, trustees, senior management, HR directors, and all other interested personnel are encouraged to attend.

Registration Information: Registration materials will be made available approximately six (6) weeks prior to the event date.

Lodging Information: A room block has been set aside at The Shore Lodge until May 22, 2010; King Garden View - $120/night + tax, King Lake View - $145/night + tax. For reservations call 1.800.657.6464 and be sure to mention IHA. For additional information, please contact Darryl-lynn Oakes at 208.338.5100 x204 or doakes@teamiha.org.

TENTATIVE AGENDA

• 8:00 - 8:30a
  Registration
• 8:30 - 10:00a
  TBA
• 10:00 - 10:15a
  Break
• 10:15 - 11:45a
  TBA
  
• 11:45 - 11:50a
  Relocation Break
• 11:50 - 12:50p
  Lunch
• 12:50 - 1:00p
  Relocation Break
• 1:00 - 4:00p
  Silence Kills: Seven Crucial Conversations in Healthcare
  Ron McMillan, co-founder, VitalSmarts, Provo, UT

All too often, well-intentioned professionals in healthcare organizations choose not to speak up when they're concerned with the behavior, decisions, or actions of a colleague.

Your participation in this presentation ensures your involvement in a movement that is sweeping the nation. Released in 2005 at a national press briefing, this study is making a big impact on the healthcare industry. "Silence Kills" reviews seven categories of conversation that are especially difficult and, at the same time, appear to be especially essential for people in healthcare to master, including:
• Broken rules
• Mistakes
• Lack of support
• Incomptence
• Poor teamwork
• Disrespect
• Micromanagement
Exploring the current trends in healthcare, Ron McMillan guides his audience through solutions to avoidable medical errors. With 195,000 people dying each year in U.S. hospitals because of medical mistakes, this study suggests that creating a culture where healthcare workers speak up before problems occur is a vital part of the solution.

For more than 28 years, Ron McMillan has helped union and first-level managers, CEOs, and corporate executives become measurably more vital by advising them on topics including team development, personal vitality, quality, communication, and results-oriented leadership. Co-founder of VitalSmarts, Ron has researched methods for driving rapid, sustainable, and measurable change in behaviors.

Ron is the co-author of seven books, three of which are The New York Times bestsellers -- Influencer: The Power to Change Anything; Crucial Conversations: Tools for Talking when Stakes are High; and Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior.

Recognized as a subject matter expert in interpersonal relationships, corporate culture change, and workplace issues, Ron has been featured widely in the national media including NPR, Inc. magazine, and The New York Times.

A gifted speaker, Ron has appeared at hundreds of conferences, conventions, and management retreats such as the American Society of Training and Development, Human Resource Development, and Direct Selling Association. Additionally, Ron has spoken to executives at Lockheed Martin, AT&T, Nike, Saturn, Hewlett-Packard, Ford, Sprint, Disney, Harley-Davidson, Providence Healthcare, and Intel. Ron's unveiled ability to delight a crowd and inspire his audience to improve their personal and professional lives has clients asking for his return again and again.

A pioneer in the training industry, Ron co-founded the Covey Leadership Center where he helped to develop numerous training programs including Principle Centered Leadership and The Seven Habits of Highly Effective People. Ron is co-founder of VitalSmarts and currently serves on its board of directors. With award-winning training products based on 30 years of ongoing research, VitalSmarts has helped more than 300 of the Fortune 500 realize significant results using a proven method of driving rapid, sustainable and measurable change in behaviors. VitalSmarts has been ranked twice by Inc. magazine as one of the fastest growing companies in America and has taught two million people worldwide.